Customer service is a top priority at Crown Data Systems. We know that air freight trucking is a demanding industry, requiring our customers to be on the top of their game at all times. Our unique air freight trucking software is tailored specifically to meet your needs and is backed by an outstanding technical support team. Rest assured that when you choose Crown, you are choosing the best of the best for your business and shipping customers.
AGX has been using the Crown system for years, and it is a valued asset for the company to streamline and organize our local pick-up and delivery operations from beginning to end. With Crown, we are able to connect with our customers via EDI and the utilization of the POD real time capture works seamlessly.
Crown Data Systems has worked great for our needs as a cartage agent specializing in all aspects of final mile. We have used the system for years, and it is an awesome tool to streamline and organize our day-to-day operations from start to finish! We work with Kevin, who is always proactive and helpful in making sure the system is meeting our needs to its fullest potential!
Crown Data Systems is hands down the best CRM we have ever used. Michael King is a genius. He first owned his own trucking company before creating Crown Data Systems, which explains his outstanding knowledge of what the freight companies need when it comes to dispatching. We have been with Crown Data Systems for over 21 years. Their technological advancements, from EDI to API, continue to climb the scale of success and surpass any other system out there. The entire Crown team, from Kevin in sales to James in support, are always at an arm’s reach to assist and walk you through any questions. Crown allowed our company to move to a completely paperless, same day billing system, which allows us to save money and collect on invoice faster. We have and always will give Crown Data Systems FIVE STARS *****
Crown Data Systems has been our main resource here at Florida Freight and Cartage LLC for 3 years now, and we would be lost without it! Crown helps us to maintain our daily functions as smoothly and convenient as possible. It has been the best resource to keep our business organized and well kept to all members of our team. Our day to day operations would not succeed without this system, it really is the best, especially for the freight industry. Their customer service team has always been attentive and extremely reliable to our needs. 10/10 recommended!
Crown Data Systems has been the perfect partner to meet the demands and challenges of the on-demand and time sensitive air cargo pickup and delivery industry. The core program of Crown Freight Manager combined with EDI connections, mobile application, and mapping features gets the job done quickly and correctly. I could not be more satisfied with the entire staff, from sales to support, that are part of the team at Crown Data Systems.
Before committing to Crown Data Systems, I had concerns about the out of pocket expense, return on investment and was worried that my staff would have difficulties learning how to navigate the new system. After coming on board, I was pleasantly surprised to discover how many other freight forwarders use this software. What pleases me the most is the customization this product offers, particularly that you can leave notes in the system for each order entry. I would recommend Crown Data Systems to any freight forwarder looking to streamline and simplify their process.
After a lengthy decision making process, our company made the switch from our old software to join Crown Data Systems. After being well versed in Crown Freight Manager’s (CFM) capabilities, I was pleased by the ease of use (user interface is great) and by Crown’s automation, from EDI transmissions to automatic status updates and electronic invoicing. With Crown I am able to “set it and forget it,” streamlining our freight management process. CFM takes an order from inception to collection and does not miss any steps in between.Additionally, CFM is backed by an excellent technical support team who are just a phone call away.