Customer Testimonials

“Crown follows through on commitments and has become an integral part of my business as we continue to grow. Their recent investment in creating EDI interfaces with freight forwarders is having a tremendous impact in controlling my overhead and better servicing our customers.”

"Upgrading my business to Crown Freight Manager has impacted my operation beyond expectations. Since installing the software, we have grown our company and lowered overhead while improving customer service. We now have the capability to provide our customers with the essential shipment tracking information needed in today's competitive marketplace. The Crown team's understanding of and commitment to our industry has positioned them as a leader in technology."

"Customer satisfaction has definitely increased; the speed of the system in looking up shipment status has given us a leg up on the competition. If a customer knows he can give you a call and get the information he wants without going through a lot of rigmarole he is more likely to use you. Any time you can keep a customer happy and keep them off the phone they will give you more business. We have just started using the auto-fax/E-mail portion of the program and that is making a difference in the phone calls as well. I really like the E-mail idea."